These Billing Terms & Conditions outline the policies regarding payments, invoicing, and charges when shopping at Custonbar (custonbar.shop). By making a purchase, you agree to the following terms:

Accepted Payment Methods

We accept the following secure payment methods:

  1. Credit/Debit Cards (Visa, Mastercard, American Express, etc.)
  2. Shopify Payments
  3. Other payment methods displayed during checkout.

All transactions are securely encrypted to ensure your financial information is protected.

Currency

  • Prices are displayed in the selected currency at checkout.
  • If your payment account uses a different currency, conversion rates and additional fees may apply, determined by your payment provider.

Payment Authorization

  • By providing your payment details, you authorize Custonbar to charge the specified amount for your order.
  • Orders are processed only after successful payment authorization.

Billing Information

  • Customers must provide accurate and complete billing details, including name, billing address, and contact information.
  • Orders with incorrect or incomplete billing information may be delayed or canceled.

Taxes and Duties

  • Europe: Prices include VAT or other applicable taxes.
  • USA & Canada: Taxes and duties may be calculated and displayed at checkout.
  • Australia: Customers are responsible for any customs duties or taxes upon delivery.

Invoices

A digital invoice will be emailed to you upon successful payment and order confirmation. If you require additional documentation, please contact us at support@custonbar.com.

Failed Transactions

If your payment fails:

  1. Verify your payment details and try again.
  2. Contact your bank or payment provider to resolve any issues.
  3. Use an alternative payment method if necessary.

If issues persist, contact our support team at support@custonbar.shop.

Refunds and Chargebacks

  • Refunds are processed in accordance with our Return Policy. Refunds will be issued to the original payment method within 5-7 business days after approval.
  • Chargebacks initiated without prior communication may result in account suspension or investigation for fraudulent activity.

Late Payments

Orders must be paid in full at the time of checkout. Unpaid orders will not be processed, and Custonbar reserves the right to cancel them.

Contact Us

For billing-related inquiries, please reach out to us:
📧 Email: support@custonbar.shop

Thank you for shopping with Custonbar! Your satisfaction and trust are important to us. 📸✨