At Custonbar, we strive to ensure your vintage cameras and accessories are delivered securely and promptly. Below is our detailed shipping policy.
Shipping Destinations and Delivery Times
We currently ship to the following regions:
- Europe: 2-5 business days
- USA & Canada: 2-4 business days
- Australia: 3-6 business days
Please note: Delivery times are estimates and may vary due to factors like customs clearance or courier delays.
Shipping Costs
- Shipping fees are calculated during checkout based on your location and order size.
- Promotions such as free shipping (if applicable) will be applied automatically at checkout.
Order Processing
- Orders are processed within 1-2 business days after payment confirmation.
- You will receive a confirmation email with tracking details once your order has been dispatched.
Customs and Duties
- Europe: Prices include applicable VAT and taxes.
- USA & Canada: Import duties are usually included in the shipping fee.
- Australia: Customers are responsible for any customs fees or duties upon delivery.
Tracking Your Order
All orders include a tracking number. You will receive a tracking link via email once your package has been shipped, allowing you to monitor its progress.
Lost or Delayed Shipments
If your package hasn’t arrived within the expected timeframe, please contact us immediately at:
📧 Email: support@custonbar.shop
We’ll work with the courier to resolve any issues promptly.
Returns and Refunds
For details on returning a shipped item, please refer to our Return Policy.
Contact Information
For any questions or concerns regarding shipping, feel free to reach out:
📧 Email: support@custonbar.shop
Thank you for shopping with Custonbar! We look forward to delivering timeless vintage treasures straight to your door. 📸✨